Work With Your Round-the-clock Monitoring Specialists
The moment your home alarm system in Charlottesville goes off, your 24-hour monitoring specialists will act immediately. Their first move is to verify your alarm, and that includes getting in contact with you. The procedure they follow is dependent on the sort of emergency. For instance, if the emergency is is for medical reasons, one effort will be made to contact you before first responders are deployed. If you have an intrusion - the most typical sort of alarm - a monitoring agent will follow these steps to get in touch with you:
- An attempt will be made to reach you via the touchscreen interface. You will generally be requested to provide a passcode.
- If that effort doesn’t result in a response, a call is made to your main contact number.
- An alternate number or your primary contact person is called next.
- If there still isn’t an answer, local law enforcement officers are deployed.
- Your monitoring agents will try to reach you again after the proper authorities are contacted.
If you're not in a position to communicate with monitoring staff, don’t fret. Help will still be sent even if you're unable to verify the emergency.
Get protection for any situation with a Vivint home alarm system in Charlottesville
Be prepared for any emergency with a modern home alarm system in Charlottesville from Vivint. Contact (434) 404-5302 to begin designing your home’s security today.